Frequently Asked Questions

What types of Christmas trees do you offer at Brooklyn Christmas Tree?

We offer Premium-grade fresh cut Fraser Fir and Balsam Fir Christmas trees. Both trees are grown fresh, ready for homes across Brooklyn and NYC.

How can I order a Christmas tree from Brooklyn Christmas Tree?

You can place your order on our website or give us a call. We offer Fresh Cut Tree Delivery and Installation.

What areas in NYC do you serve for tree delivery?

We serve Brooklyn, Manhattan, Queens, Staten Island, and the Bronx. If you're looking to have a tree delivered outside of these areas, give us a call to see if we can arrange it.

What makes Balsam Fir a popular choice?

Balsam Fir is known for its full and naturally fluffy appearance, strong pine fragrance, and dark green needles. It is the classic Christmas tree, with a blueish green hue softer needles

Why choose Fraser Fir for a Christmas tree?

Fraser Fir is our most Premium Grade tree, known for its strong needles, making it ideal for hanging ornaments and holiday decor. They come in a more classic shade of vibrant green.

Can I specify the delivery date and time for my Christmas tree?

Yes, you can choose your preferred delivery date and time during the ordering process. Be sure to place your order well in advance on the holidays if possible, when stores like ours become busiest.

Do you offer installation services for the Christmas trees?

Yes, we provide delivery and installation services for a hassle-free experience. Simply select Yes to tree installation when adding a tree to your cart, or specify it to us when you call to place an order.

Are the Christmas trees fresh-cut?

Absolutely! We only offer fresh-cut Fraser Fir and Balsam Fir Christmas trees. All real. All top quality!

What sizes of Christmas trees are available?

We offer a range of sizes to fit your space, from small tabletop trees sitting at just 3 feet to large centerpiece trees that are over 12 feet tall.

How long will the Christmas tree stay fresh after delivery?

With proper care, our trees can stay fresh throughout the holiday season. Follow our tree care instructions for the best results. A real Christmas tree can typically last anywhere from four to six weeks.

What payment methods do you accept?

We accept various payment methods, including credit and debit cards, as well as some online payment options. Some examples include Amex, Apple Pay, Google Pay, Mastercard, Visa, and more. Call us today if you have any questions about payment.

Is there a guarantee on the quality of the Christmas trees?

We take pride in offering high-quality trees. If you're unsatisfied, please contact us, and we'll address your concerns.

Can I recycle my Christmas tree after the holidays?

Yes, we encourage responsible disposal. Many areas offer tree recycling programs, or you can explore local options for environmentally friendly disposal. We offer tree removal services to all of our customers, simple click Yes on tree removal before you add a tree to your cart, or let us know if you call to place your order.

Are the delivery and installation services available on weekends?

Yes, we offer delivery and installation services seven days a week, including weekends.

Do you offer any additional holiday decorations or accessories?

While our main focus is on premium Christmas trees, we may have a number of premium accessories such as stands, removal bags, preservatives, and more. Check our website for any seasonal offerings.

Can I track the delivery of my Christmas tree?

Yes, you will receive tracking information once your tree is dispatched for delivery.

Is it safe to put lights or ornaments on my real Christmas tree?

Yes, in most cases it is safe to put lights on real christmas trees. Be sure to follow all safety instructions provided with the lights and that they aren't too hot.

Do real Christmas trees shed needles?

It's normal for a real tree to shed some needles, especially as it adjusts to indoor conditions. Regular watering can help minimize needle drop.

Do real Christmas trees have a scent?

Yes, many real Christmas trees, such as Balsam Fir, emit a natural and pleasant fragrance that adds to the holiday atmosphere.

What is the best time to buy a real Christmas tree?

Trees are usually available starting in late November. For the freshest selection, consider purchasing one in early December.