Frequently Asked Questions
We offer Premium-grade fresh cut Fraser Fir and Balsam Fir Christmas trees. Both trees are grown fresh, ready for homes across Brooklyn and NYC.
You can place your order on our website or give us a call. We offer Fresh Cut Tree Delivery and Installation.
We serve Brooklyn, Manhattan, Queens, Staten Island, and the Bronx. If you're looking to have a tree delivered outside of these areas, give us a call to see if we can arrange it.
Balsam Fir is known for its full and naturally fluffy appearance, strong pine fragrance, and dark green needles. It is the classic Christmas tree, with a blueish green hue softer needles
Fraser Fir is our most Premium Grade tree, known for its strong needles, making it ideal for hanging ornaments and holiday decor. They come in a more classic shade of vibrant green.
Yes, you can choose your preferred delivery date and time during the ordering process. Be sure to place your order well in advance on the holidays if possible, when stores like ours become busiest.
Yes, we provide delivery and installation services for a hassle-free experience. Simply select Yes to tree installation when adding a tree to your cart, or specify it to us when you call to place an order.
Absolutely! We only offer fresh-cut Fraser Fir and Balsam Fir Christmas trees. All real. All top quality!
We offer a range of sizes to fit your space, from small tabletop trees sitting at just 3 feet to large centerpiece trees that are over 12 feet tall.
With proper care, our trees can stay fresh throughout the holiday season. Follow our tree care instructions for the best results. A real Christmas tree can typically last anywhere from four to six weeks.
We accept various payment methods, including credit and debit cards, as well as some online payment options. Some examples include Amex, Apple Pay, Google Pay, Mastercard, Visa, and more. Call us today if you have any questions about payment.
We take pride in offering high-quality trees. If you're unsatisfied, please contact us, and we'll address your concerns.
Yes, we encourage responsible disposal. Many areas offer tree recycling programs, or you can explore local options for environmentally friendly disposal. We offer tree removal services to all of our customers, simple click Yes on tree removal before you add a tree to your cart, or let us know if you call to place your order.
Yes, we offer delivery and installation services seven days a week, including weekends.
While our main focus is on premium Christmas trees, we may have a number of premium accessories such as stands, removal bags, preservatives, and more. Check our website for any seasonal offerings.
Yes, you will receive tracking information once your tree is dispatched for delivery.
Yes, in most cases it is safe to put lights on real christmas trees. Be sure to follow all safety instructions provided with the lights and that they aren't too hot.
It's normal for a real tree to shed some needles, especially as it adjusts to indoor conditions. Regular watering can help minimize needle drop.
Yes, many real Christmas trees, such as Balsam Fir, emit a natural and pleasant fragrance that adds to the holiday atmosphere.
Trees are usually available starting in late November. For the freshest selection, consider purchasing one in early December.